It is essential to ensure that reports supplied to tenants are thoroughly checked by a professional company.
​At check-ins and check-outs we minimise disputes and protect both clients and tenants. 

Check-In Procedures
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• Arrange time for check-in with the estate agents or landlord's inventory clerk
• Ensure two copies of newly produced independent inventory supplied for check in (where possible)
• Liaise with client/employee regarding times
• Check-in property, phone client from property to advise of any major problems etc.
• Sign schedule of condition regarding cleanliness with tenant's representative
• Note/photograph meter readings (if meters found) - phone through or email if necessary
• Email detailed inspection report with photos within 24 hours about anything that needs attention
  
• List and photograph the keys that have been handed over
• Fully check and verify the final report when produced by landlord's inventory clerk before supplying to clients.

Check-Out Procedures
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• Arrange time for check-out with estate agents or landlord's inventory clerk
• Liaise with client/employee regarding times
• Sign schedule of condition regarding cleanliness with tenant's representative
• Note/photograph meter readings (if meters found) – email or phone through if necessary
• Check-out property with landlord's inventory clerk, and verify their findings.
  
• Phone client from property to advise of any problems etc.
  
• Prepare report and email to client within 48 hours
  
• Take photos of damage where possible
• List and photograph the keys that have been handed over.